Emergency Services at Palmdale Regional Medical Center

Emergency Department at Palmdale Regional Medical Center

Redesigned for Quicker Treatment and Reduced Wait Times

The Emergency Department (ED) at Palmdale Regional Medical Center plays an essential role in meeting the urgent healthcare needs of more than 54,000 Antelope Valley residents each year. In addition to providing high quality emergency medical care for serious illnesses and injuries, the staff at the Emergency Department also treats minor injuries, such as cuts and bruises.

The largest emergency department in the Antelope and Santa Clarita valleys, the Emergency Department features:

  • 35 beds
  • A special area for patients who have non-life-threatening injuries or illnesses but who need urgent medical care
  • A quick triage area for rapid assessment of each patient's medical condition
  • An inner waiting area for testing.
  • A helipad for quick, emergency access.
  • Emergency care for heart attack and stroke.

When patients arrive at the Emergency Department on their own and not in an ambulance, they will first go through a triage process with a physician assistant (PA) or nurse practitioner (NP) to help determine their medical condition and the level of care they need. The triage process helps ensure that patients with more severe illnesses or injuries get the care they need as quickly as possible, while patients with less severe injuries and illnesses receive the care they need as quickly and efficiently as possible.

Palmdale Regional has recently added a new area to the Emergency Department called the "Wildflower Treatment" area for patients who are determined to have less severe injuries after being triaged. This process and extra treatment waiting area is designated to help speed up the process of being seen when patients arrive in the ER.

All patients in the Emergency Department get the benefit of receiving high quality care from a team of physicians and mid-level care providers, including Advance Practice Providers (APP), registered nurses, physician assistants, nurse practitioners and EMTs, who work in cooperation with other in-house specialists.

Heart Attack

Cardiologists, radiologists, cardiothoracic surgeons and other medical professionals work together to provide coordinated emergency intervention for heart attack patients. As a result, the Emergency Department at Palmdale Regional Medical Center has one of the country's lowest mortality rates for heart attacks, and is known for its success in treating people who are experiencing a heart attack.

Time is critical for anyone experiencing the symptoms of a heart attack. Seeking immediate treatment can make a big difference in the quality of life after recovery. Waiting to go to the emergency department may increase the amount of heart damage.

Depending on the type and severity of the heart attack, the cardiac team may take patients directly from the Emergency Department to a catheterization lab to administer treatments to clear blocked arteries and restore blood and oxygen flow to damaged heart tissue. At Palmdale Regional Medical Center, a cardiac team and two fully-equipped cardiac catheterization suites are available 24 hours a day.

Advanced Cardiac Care

As a Los Angeles County certified Regional Heart Attack Treatment Center, Palmdale Regional Medical Center ED staff members are trained to deliver emergency coronary care for acute heart attack patients. In fact, Palmdale Regional Medical Center is one of just 33 certified STEMI Receiving Centers in Los Angeles County. STEMI stands for ST-elevation myocardial infarction, the technical term for a heart attack. To treat patients with carotid artery disease, cardiologists and specially trained staff members have access to two cardiac catheterization labs that are equipped with advanced imaging technology. Those cardiologists and other staff members use digital equipment to perform diagnostic and invasive cardiac procedures including coronary and carotid artery stenting and abdominal aorta aneurysm repair, as well as other interventional procedures.

Continuity of Care

Emergency patients who are admitted to the hospital will be placed on a plan of care that is managed by their primary care physicians. Our Hospitalist Program will connect patients who do not have a primary care physician with an Internal Medicine physician who will oversee their care during the hospital stay.

Access to Care

At Palmdale Regional Medical Center, we offer treatment to every patient who enters the Emergency Department. We stabilize and treat all patients regardless of age, race, sex, religion, sexual orientation, insurance or lack of insurance. Our first goal is to provide you with appropriate and effective care. We do not ask for insurance information until after you have completed the triage process and our evaluation by a doctor, physician assistant or nurse practitioner.

Victims of Crime

If you are the victim of a crime whose injuries require treatment in the Emergency Department, Palmdale Regional Medical Center can help. In addition to providing high quality medical care, we have a Victims of Crime project that allows ED patients in these circumstances to receive financial assistance toward the costs of their care. Ask a Financial Counselor in the Admitting Department for more information.

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Call 9-1-1
Don't Wait

If you are having a medical emergency, don’t wait. Go to the nearest emergency room or call 911 as quickly as possible!

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Download Our
ED Brochure
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ED Virtual Tour
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Palmdale Regional Medical Center is owned and operated by a subsidiary of Universal Health Services, Inc.(UHS), a King of Prussia, PA-based company, that is one of the largest healthcare management companies in the nation.     

Palmdale Regional Medical Center

38600 Medical Center Drive
Palmdale, CA 93551

© 2017 Palmdale Regional Medical Center. All rights reserved.

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